Export Documentation Officer

Job Details

Job Description

Background of the company

  • Kerchanshe Group is the largest producer and exporter of coffee in Ethiopia, and engage in manufacturing, agro-processing and export business. It has a proud history of providing quality coffees to the local and international markets. Currently Kerchanshe Group needs a dedicated and motivated candidate.

General Job Description

  • To maintain adherence to a company’s policy in enhancing client relations, export documentation officers maintain contact with customers to inform them on the status of their shipments. He/she will be responsibilities maintaining an open office communication line for answering clients’ questions and providing helpful information to other callers.

Main Responsibilities:

  • Exchange bank details with client, receive shipping instruction and draft LC
  • Forward specification to operations for coffee preparation
  • Ensure coffee is already at warehouse
  • Ensure client’s approval of coffee
  • Process certificate (quality, phytosanitary, fumigation etc.)
  • Receive permit and forward to transistor along with shipping instruction and Invoice
  • Follow up, facilitate and secure certificate (quality, phytosanitary, fumigation etc.)
  • Follow up and receive staffing report and request BOL
  • Receive and confirm BOL with the shipping line.
  • Follow up ICO, TC, GSP, Annexes etc.
  • Verify and compile documents and forward to facilitator
  • Submit documents to the bank
  • Follow up and ensure the banks send documents to buyer’s bank
  • File copies of all documents in customer file.
  • Performs other related duties as assigned by the General Manager or Division Head

Name Of The Post Export Documentation Officer
Experience 2+ years
Employment Nature Full Time
Job Post Date 02 Mar 2024



  • BA degree in logistic supply chain management, Business Management, Accounting, Marketing or related field of study.
  • Minimum 2 years’ of work experience out of which 1 years Export documentation officer in Import and export preferable in FMG Company.


  • Proven work experience as a Documentation Specialist or similar role
  • Outstanding organizational skills
  • Multitasking ability
  • Attention to detail
  • Excellent written and verbal communication
  • Relevant training and/or certifications as a Documentation Specialist
  • Willing to work long hours when necessary